Delivery & Returns


  • For all UK orders, postage is £3 and we are currently posting once a week. 
  • If you live locally, you are welcome to collect from Bath and we will reward you with a 15% refund on your order. Please contact us to organise collection at a time to suit you. If you are self-isolating, locally, we will deliver free of charge along with supplies if you need help, please get in touch.
  • Standard shipping is usually 2-5 days, but currently slower, sorry.
  • Please contact us if you need an order more urgently and we'll see what we can do.
  • We will email you to let you know when we have posted your Monkey Threads.

  • Please email us, within 14 days, to organise a return.
  • You are responsible for paying the return postage.  
  • The item should be in the same condition that you received it, unworn, unwashed and with any original tags attached.
  • Please state your order number on the return.
  • Returns must be requested within 14 days of shipment.
  • We will contact you to let you know that we have received your return and your refund will be processed. 

Please post returns to:
Monkey Threads Preloved
2, Locksbrook Place


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