We consider all the information you share with us private and confidential. When you visit, register or order products on, you may be asked to provide certain information about yourself including your name, address and contact details. We store customer information in an effort to improve your shopping experience and to offer the highest level of customer service. We do not share your personal details with third parties without your prior permission.

Monkey Threads Preloved does not store any customer financial details. Monkey Threads Preloved reserves the right to disclose the information about you as required by law, in response any law enforcement requests as necessary to protect the property, interests and rights of Monkey Threads Preloved.

You can review, change or delete certain personal information at any time. To change your personal information, please contact us by email at Please note that when you purchase from us we will confirm your order by email. In addition we may also need to contact you by phone or post with other details regarding your order. 

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping basket and previous purchases. A cookie is a piece of information stored on your computer’s hard drive, which traces your movement within websites. Most browsers are automatically set to accept cookies, but you can refuse cookies by turning them off in your browser. If you turn off cookies we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognise you as a registered user.

We take the security of your personal details seriously at Monkey Threads Preloved and have used industry standard precautions to safeguard your personal details.